FAQs – TSC VOIP

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Frequently asked questions

Yes, absolutely. When you sign up with TSC VoIP, we will work with you to port your number onto our platform. Other than us gathering some basic information from you, the process is seamless on your end.

Is your service really contract free?

Yes. We were always perturbed by having to fill out contracts, long term agreements and other obligatory arrangements in order to make a telephone call! Couple those encumbrances with the horrible technical support, and we were beyond dismayed. Our service requires no contract and no obligation on your part. If you’re not satisfied with the service, send back your free telephone and cancel the service.

What is “Obsolescence Protection”?

Technology changes fast. Under the old business telephone service model, you would spend a fortune on an on-premise telephone system and watch it age and then have the pleasure of spending more money to unlock the newest features. Those days are gone. We offer a hosted back-end service, thereby allowing us to automatically upgrade our customers to the latest software feature sets. In addition, we upgrade your telephone instrument with the newest model. All free to our customers.

Is the phone device really free?

Yes, with every line purchased you will receive a corresponding free VoIP compatible device.

Is VoIP cheaper than a landline?

Independent analysis has shown that a VoIP phone system is less expensive than traditional analog landlines. In the majority of cases, VoIP offers twice the call quality and costs up to 65% less than PBX systems.

Additionally, VoIP service includes rich features like unlimited calling nationwide, toll-free numbers, auto attendants, voicemail transcription, call routing and others.

Switching to TSC VoIP will help stretch your business communications budget further than ever before.

OK, the phone is free so you must require a contract, correct?

No. No contracts. Ever.

Can I switch back to my previous provider if I’m unsatisfied?

Yes you can switch back at anytime with no fees. We will even pay to have you lines ported back.

Do you have a mobile app?

Yes, we have apps for both iOS and Android.

Do I need to have an internet provider to use TSC VoIP Services?

High Speed Internet service is required to take advantage of all of the features and benefits TSC VoIP service provides. But not to worry, if you do not have internet service already, we can help you get internet with a reputable provider.

If we still didn’t answer your question, please do not hesitate to reach out to us at 914-483-3500 or info@tscvoip.com

Get a free quote

TSC VoIP is pleased to offer no-cost, no-obligation quotes for business class phone systems and service. Please provide your contact information below , and one of our knowlegeable experts will contact you to get your quote done right away.