Tag: VoIP Phones

Many organizations have switched to a work from home and remote access model as a result of the pandemic. This in turn has promoted many changes in internal corporate structures as they implement VoIP or Cloud Phone systems. Here’s why it might be time to upgrade your old phone technology.

WFH and Remote Access

Your business is transitioning to a digital environment, most likely e-commerce, but you’re already seeing an increase in the number of work from home jobs. You’ll also need to make sure that your clients have access to some core systems. Your existing infrastructure is resource-intensive and costly to maintain.

Costly Equipment Upgrades Are Needed

The WFH and remote access connections require new and improved security software and hardware to regulate them. Perhaps your company’s website requires an overhaul in order to increase its online presence. They have both financial and resource implications.

Using an MSP will pass on the equipment and software expenses, as well as their assistance when it comes to preparing for the Cloud migration. 

Support Resources Are Needed Elsewhere

You need tools to remodel the website and help you transition to the new CaaS system. They might be supplied on-site, but they are presently supporting the old VoIP and apps environment.

If you wish to use a MSP to implement your new CaaS systems, you may do so without disrupting your existing operations.

Updated Disaster Planning

There is a high risk to company stability if the online systems fail for any reason, as well as a significant chance that your Internet connection will be lost. A transition to the Cloud implies that services will be available at all times. It’s also necessary to have backup connections with your MSP.

Future-Proofing

The transition to an online existence is, in most cases, only the beginning of a number of business transformations that will take place over the next several years. Moving to the Cloud now will allow you to tackle those future problems without requiring major changes in your internal infrastructure.

At TSC VoIP, we currently offer a full complement of VoIP and UCaaS services. We are also pleased to offer no-cost, no-obligation quotes for business class phone systems and service. Contact us today to learn more about how we can help your business!

VoIP, or Voice over Internet Protocol, has several benefits, especially for a company that wants to reduce costs and improve call quality. However every piece of technology has its limitations. Here are some pros and cons to VoIP:

Advantages of VoIP

Reduced Cost

VoIP systems can help businesses save a significant amount of money. By more than 50%, for example, adopting VoIP systems may help you save on your phone bills. The cost savings will vary depending on the VoIP service you pick and your company’s requirements.

PBX Cost

PBX, or a private branch exchange, is a costly on-site, physical piece of equipment that connects landline phones inside an organization. By utilizing a broadband connection, VoIP phone systems help eliminate the need for extra hardware.

Remote Work Savings

VoIP enables staff to work from anywhere by connecting them to the company’s phone system. It also includes a variety of mobile capabilities that traditional phones do not have, such as auto-attendant, call waiting, group calling, and real-time video conferencing.

Scalability

VoIP has the capacity to support high-quality, large-scale conference calls. When necessary, you may add or remove users. VoIP is ideal for startups searching for a phone system that can grow with them as they expand.

Disadvantages of VoIP

Latency

Calls made through a VoIP phone system can be affected by latency. When there’s a bad internet connection with little bandwidth, latency problems arise. To operate smoothly and give voice traffic precedence over data, a VoIP router requires a specific VoIP router that has been specifically designed for this purpose.

Relies on Internet Access

A reliable internet connection with sufficient bandwidth to operate VoIP services is critical. Poor internet connectivity can significantly reduce the quality of calls as well as the overall VoIP service. In addition, the quantity of simultaneous calls will influence your business’s bandwidth requirements.

Security Issues

VoIP has its own unique set of security risks, including phishing, identity and service theft, spam, and viruses and malware. However, you can safeguard your VoIP communications by applying IP technology such as encryption and enhanced identification management.

The advantages of VoIP greatly outweigh the disadvantages. At TSC VoIP, we currently offer a full complement of VoIP and UCaaS services. We are also pleased to offer no-cost, no-obligation quotes for business class phone systems and service. Contact us today to learn more about how we can help your business!

Are you searching for the finest construction phone service in New York? Construction companies can now construct more advanced structures and infrastructure than ever before. Here are five compelling reasons why VoIP phones might be a good fit for your company.

HD Audio Clarity

Since a VoIP phone service can deliver consistently accurate and dependable voice technology, it’s the best choice for construction phone service. Your team members will be able to communicate with one another even on a noisy construction site, and your foreman will be able to keep in touch with the crew at all times.

Stand-Alone Communications

Dead zones and missed calls are always inconvenient for everyone, but they may end up costing you a lot of money in the construction industry. New construction sites frequently takes you away from a stable phone signal.

You’ll have a direct connection to all of your team members both on and off the work site with this VoIP solution. You won’t have to worry about missed calls or roaming fees while on the job. In the field, your employees will be able to use all of the features of basic smartphone service and communicate directly with everyone on the network.

Scalability

VoIP services also allow you to easily add or remove users from your network. You won’t need any special equipment, and no technician will be required to install a new phone line for you. You can quickly connect new employees to your VoIP network and get them up and running.

Enhanced Mobile Collaboration

VoIP is a flexible platform for connecting all of your disparate communication networks. It also features a number of built-in functions that aid with the management of your business. You may video chat with any desktop or mobile device and exchange detailed papers in real time with remote team members, and you can simultaneously teleconference up to 30 sites.

At TSC VoIP, we currently offer a full complement of VoIP and UCaaS services. We are also pleased to offer no-cost, no-obligation quotes for business class phone systems and service. Contact us today to learn more about how we can help your business!

Whether your New York business is large or small, investing in a VoIP phone can be a great choice. But how do you know if a VoIP service is right for your company? Here are some of the benefits you’ll see when using a VoIP phone service and how it can help your business grow.

What is a VoIP phone?

A VoIP phone is a telephone that runs on IP-based technology and is connected to a VoIP service for voice transmission and reception. Traditional landlines are similar to VoIP phones, but they employ a different baseline technology.

How to select your VoIP phones

There’s a VoIP phone for every type of profession in NY! Choosing the correct VoIP phone isn’t as difficult as you might think. You may get started by responding to a few questions:

Who will be using VoIP phones?

For a conference call, an executive may require many line appearances, but a manager may want a VoIP phone that can take several calls at once. Determining who will be using the service might help you decide which features are most important for your users.

What’s the typical call volume?

The number of lines your VoIP phone should have is determined by the average daily calls. For most offices, three to five lines would be sufficient, but more than ten lines might be required for receptionists and operators.

What’s your budget?

Although price should not be the most important factor to consider when deciding on a VoIP phone, it is critical that you set a budget. A budget will also force you to determine which features and capabilities are essential for you.

At TSC VoIP, we currently offer a full complement of VoIP and UCaaS services. We are also pleased to offer no-cost, no-obligation quotes for business class phone systems and service. Contact us today to learn more about how we can help your business!